OneBasket Shipping Policy

Farmer to You

OneBasket is farmer oriented company and we strive to ensure best quality is provided to the customer. We are using technology to monitor, advise and implement best practices. We store the crop data with us to estimate an approximate safe to eat rating, this rating could not be 100% accurate but we are challenging ourselves to get there.

In any event where the produce is not up to the standards of the customer we will offer a full refund post a check and clearance from our quality department,

Delivery Time

OneBasket guarantees that you will receive your order on time as per the committed time at checkout, for all subscribed customers, And in case of a delay, 3% of the order value will be credited to your account, into the associated account on record

Order Fulfilment 

We strive to deliver every item you have ordered from us and if we fail to do so, what you receive is what you pay for. In case of prepaid orders we will credit your account  with 100% of the value paid by you for the undelivered products immediately.
For Cash on Delivery orders, you pay only for the product you have received.

Returns Policy

OneBasket has a no questions asked return policy if you are not satisfied with the quality of the products delivered to you. You can either return the products to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful. Returns are accepted within 10 days from the date of purchase.

We are currently delivering in Hyderabad, India and our shipping costs are a flat rate baed on the order value. Please check below 
Orders Above Rs.1500/-  FREE
Orders Below Rs.1500/-  FLAT RATE of Rs.45/-
Orders Below Rs.999/- FLAT RATE of Rs.100/-

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